Privacy Policy

1Who is responsible for your data

Hacienda Cerro Prieto, located in Mexquitic de Carmona, San Luis Potosí, México, is responsible for the processing of your personal data. You can reach us at contacto@haciendacerroprieto.com.mx or via WhatsApp at +52 444 174 0487 with any questions about this notice.

2Personal data we collect

When you reach out through our contact or quote form, WhatsApp, or email, we may collect:

• Full name, company, and job title.
• Phone number and email address.
• Event details you share with us: tentative date, number of guests, event type, or package of interest.

We do not request sensitive personal data, financial information, or data from minors through our website.

3How we use your data

Necessary purposes: responding to your information or quote request, following up on your event, preparing quotes and contracts, and delivering the service you contracted.

Secondary purposes (optional): sending you information about packages, promotions, or news from Hacienda Cerro Prieto. You can opt out of this at any time without affecting any service you've contracted.

4How to limit the use of your data

If you'd rather not receive marketing communications, email us at contacto@haciendacerroprieto.com.mx to let us know. We'll continue using your data only to follow up on your current quote or event.

5Your data protection rights

You have the right to access, rectify, cancel, or object to the processing of your personal data, and to withdraw any consent you've given us. To exercise these rights, email contacto@haciendacerroprieto.com.mx with your name, the right you'd like to exercise, and a way to reach you. We'll respond within 20 business days, as required by law.

6Data sharing

We do not sell or rent your personal data. We may share strictly necessary information with vendors who help deliver your event (for example, service staff or activity instructors), solely for the purposes of your own event, or when required by a competent authority.

7Cookies and tracking technologies

Our site may use cookies or basic web analytics tools to understand how the site is used and to improve your experience. You can disable cookies in your browser settings; this won't affect your ability to request a quote.

8Changes to this notice

We may update this privacy notice at any time. Any changes will be published on this same page along with the date of the last update.